-As your optometrist and eye care provider, we have a responsibility to you in regards to your proposed treatment. In fact, you have a legitimate right to expect:
-PERSONALIZED EYE CARE AND OPTOMETRIC SERVICES-
delivered by professionals who are dedicated to you, your vision and your overall health
-INDIVIDUAL, PERSONAL TREATMENT-
with your own wants and needs addressed and taken into consideration. We are here to serve you to the absolute best of out abilities.
-LONG TERM COMMITMENT-
to your care. We recognize that treatment is an ongoing process.
-COMMON SENSE EXPLANATION-
of all diagnosis, treatments and recommendations to the best of our capacity.
-EFFECTIVE-
resolution of any questions or complaints.
-ABSOLUTE CONFIDENTIALITY-
your personal file and record will never be released or discussed without your approval.
-FULL COOPERATION-
from this practice to access a second opinion on any matter, including recommendation and referral to a consultant doctor.
-A DETAILED EXPLANATION-
of your bill and fees
-CONVENIENT PAYMENTS OPTIONS-
including VISA, Master Card, debit card, cash or any combination.