Patient Bill of Rights

s your optometrist and eye care provider, we have a responsibility to you in regards to your proposed treatment. In fact, you have a legitimate right to expect:

PERSONALIZED EYE CARE AND OPTOMETRIC SERVICES

delivered by professionals who are dedicated to you, your vision and your overall health

INDIVIDUAL, PERSONAL TREATMENT

with your own wants and needs addressed and taken into consideration. We are here to serve you to the absolute best of out abilities.

LONG TERM COMMITMENT

to your care. We recognize that treatment is an ongoing process.

COMMON SENSE EXPLANATION

of all diagnosis, treatments and recommendations to the best of our capacity.

EFFECTIVE resolution of any questions or complaints.

ABSOLUTE CONFIDENTIALITY

your personal file and record will never be released or discussed without your approval.

FULL COOPERATION

from this practice to access a second opinion on any matter, including recommendation and referral to a consultant doctor.

A DETAILED EXPLANATION of your bill and fees

CONVENIENT PAYMENTS OPTIONS

including VISA, Master Card, debit card, cash or any combination.

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